Frequently Asked Questions

We are a manufacturer with our own facility in Taishan, Guangdong — industry and trade under one roof, so production and export are handled by the same team.

Custom sizes, colors, logos, patterns and packaging: laser engraving, flat and concave UV printing, private labeling and custom gift boxes.

Custom projects start at 50 sets; bespoke packaging programs are quoted with higher minimums.

A full-process QC system: raw-material incoming inspection, semi-finished dimensional checks, finished-set appearance audit and wear-resistance testing.

Express, air freight and sea freight — we recommend the best route for your volume and timeline.

Typically within 4 hours on business days; our response rate is above 98%.

Yes. Buyers can customize joker artwork, tile backs, colors, logos, packaging, inserts, and selected accessories. For custom tile faces, send artwork files and a clear tile map for review.

MOQ is confirmed during quotation. Final MOQ depends on material, artwork complexity, packaging level, accessory selection, order quantity, and whether custom molds are required.

Vector files such as AI, SVG, EPS, or PDF are preferred. High-resolution PNG or PSD files may work for some printed artwork. Include Pantone or color references, logo files, tile map, packaging dielines if available, and any brand guidelines.

Yes. Many private label buyers use standard tiles with custom packaging, branded inserts, barcode labels, and retail cartons. This is often the fastest path for a first launch.

Sample timing depends on artwork approval and material selection. Simple packaging or color samples can be faster, while full custom tile artwork and accessories require more review time.

Yes. Logo placement can be added to tile backs, jokers, cases, bags, inserts, retail boxes, and cartons depending on the production method and order quantity.

Private label usually means applying your brand to an existing or lightly adjusted product. OEM usually means a deeper custom build involving artwork, colors, packaging, accessories, and sometimes molds or special materials.

Pantone matching can be requested for tile colors, packaging, printing, and accessories. Exact matching depends on material and print method, so sample approval is recommended before bulk production.

Yes. White-label and private label configurations can use existing set structures with customized packaging, inserts, labels, and selected logo placements.

Yes. Racks, pushers, bags, cases, mats, dice, inserts, and packaging can be sourced or customized separately when the order quantity and specification are practical.

Yes. We quote custom Mahjong mats, table covers, and play mats for wholesale, OEM, private label, club, event, and branded collection projects. MOQ is confirmed during quotation based on material, size, printing, packaging, and quantity.

Material direction may include neoprene, felt-style surfaces, rubber backing, or other practical tabletop mat constructions depending on buyer requirements and production feasibility. Final material, thickness, and finish should be confirmed during sampling.

Yes. Buyers can request coordinated mat artwork, tile colors, racks, pushers, bags, inserts, gift boxes, and carton labels so the full American Mahjong collection feels retail-ready.

Yes. Mahjong mats can be discussed as a standalone accessory project or bundled with tiles, racks, pushers, bags, cases, inserts, and private label packaging depending on the buyer brief.